Contact Us

To provide us details of your enquiry please click on the relevant link.  If you are trying to find a funeral plan please use the funeral plan trace form here. Calling us will not speed up this process as we have no direct access to a database of plans. If you have a specific complaint about a registered provider please use the complaint form and we will investigate with the provider concerned. If you have a more general query please refer to FAQs on this site or complete the general enquiry form. Feedback on the FPA can be left using the feedback form.

Alternatively you may contact us at:

Funeral Planning Authority
Barham Court
Teston
Maidstone
Kent
ME18 5BZ

Telephone: 0345 601 9619 (Calls are inclusive in allowances from landlines and mobiles or otherwise charged at geographic rate). Please do not call to trace a plan but use the website form here.

Email: info@funeralplanningauthority.co.uk

Press enquiries: pr@funeralplanningauthority.co.uk