We exist to drive up standards in the prepaid funeral plan market, and to give customers greater reassurance and protection.
We do this by checking that all registered providers abide by our Rules and Code of Practice, which define the criteria for registration and are regularly reviewed to ensure they continue to raise standards and put customer’s interests first.
Please see below for our current Rules and Code of Practice:
New Rules and Code of Practice for January 2020
Following a consultation, the FPA have implemented a revised set of Rules and Code of Practice, which came into force in January 2020.